SyncroMSP2.2.7 - App Store

Syncro is your all-in-one platform for managing your managed services or similar business. Our (Lite) app enables you to work on tickets and invoices and more from the field.

Quickly look up any of your open invoices, select a payment method, and take payment.

You can use this as a field technician now too - one-tap "check-in" and "check-out" of a field job, upload attachments, and track time spent on tasks with ease.

This app is free to use for all Syncro users.

Version History • Old login path with username and password removal
• Minor bug fixes and improvements 2.2.7 01/26/2024 • Minor bug fixes and improvements 2.2.6 12/17/2023 • Upload ticket attachments fix
• Minor bug fixes and improvements 2.2.5 12/12/2023 Minor bug fixes and improvements. 2.2.4 11/29/2023 Minor bug fixes and improvements. 2.2.3 11/24/2023 Minor bug fixes and improvements. 2.2.2 11/23/2023 Minor bug fixes and improvements. 2.2.1 11/15/2023 • Fixed a crashing issue related to starting and stopping ticket timers 2.1.16 08/12/2022 • Fixed miscellaneous crashing issues
• Resolved a blank-screen issue when adding attachments to tickets 2.1.15 07/01/2022 New
• Alphabetized settings page
• Added 'eye' icon to password field during login to toggle visibility on and off

Fixed
• Performance improvements to asset list page load time 2.1.14 05/11/2022 • We've added a light caching system that should make switching back and forth between tabs, after they've initially been loaded, much faster per session
• Added a new Time Clock module allowing employees to clock in and out from their mobile device
• New ticket list UI 2.1.11 02/09/2021 • We've added a light caching system that should make switching back and forth between tabs, after they've initially been loaded, much faster per session
• Added a new Time Clock module allowing employees to clock in and out from their mobile device
• New ticket list UI 2.1.10 01/21/2021 • We've added a light caching system that should make switching back and forth between tabs, after they've initially been loaded, much faster per session
• Added a new Time Clock module allowing employees to clock in and out from their mobile device
• New ticket list UI 2.1.9 01/06/2021 • Fixed an issue on iOS relating to notifications disappearing 2.1.8 11/08/2020 Mobile Chat Is Here!

All of the same functionality from the web has been brought to mobile as well, including:

• Chat assignment
• Technician-initiated chats
• New chat notifications
• Archiving chats
• Full chat history

We've also got a new addition from our Community-Driven Development Track:

• Contact searching has been added into the search all things functionality
• You can now have employees clock in and out from the mobile app

Finally, we have a few changes and bug fixes:

• All push notifications should now navigate directly to the applicable record
• The phone number fields on Customer records are no longer behind a "Contact Info" button, and are now displayed at all times 2.1.7 11/06/2020 Fixed bugs and some minor app improvements 2.1.6 08/13/2020 Fixed bugs and some minor app improvements 2.1.5 08/05/2020 We've added an entirely new tab-based navigation system and made it fully customizable to suit your workflow.
• Added new tab-based controls
• Added "More" tab allowing reordering the default tab layout
• Added option to reboot assets from asset records
• Improved ticket saved search filter 2.1.4 06/16/2020 We've added an entirely new tab-based navigation system and made it fully customizable to suit your workflow.
• Added new tab-based controls
• Added "More" tab allowing reordering the default tab layout
• Added option to reboot assets from asset records 2.1.3 06/11/2020 We've added Touch ID / Fingerprint ID and Face ID for an added layer of mobile security.
• Added Touch ID / Face ID For Supported iOS Devices
• Added Fingerprint ID For Supported Android Devices 2.1.2 04/27/2020 Fixed bugs and some minor app improvements 2.1.1 04/23/2020 We've added a full blown alerting module! Now you can fully managed your open alerts while on the go.
• See All Open Alerts
• See Recent Alerts
• See Alerts From Your Last Business Closing (using Syncro's new Business Hours feature)
• Mute Alerts
• Clear Alerts
• Drill Directly Into Alerts From Push Notifications
• Added Alerts Tab To Asset Records 2.1.0 04/20/2020 Fixed bugs and some app improvements 2.0.22 04/16/2020 Fixed bugs and some minor app improvements 2.0.21 02/07/2020 Fixed bugs and some minor app improvements 2.0.20 01/28/2020